© Munich Re Foundation

Agenda

12th International International Microinsurance Conference

15 - 17 November 2016, Colombo, Sri Lanka

Day 1 - Pre-conference - 14 November 2016

The Center for the Economic Analysis of Risk organised an academic pre-conference in conjunction with the 12th International Microinsurance Conference. The pre-conference invited researchers to present findings and participate in panels on research methods to understand risk management choices of the poor. 

Jia Min Ng
CEAR Scholar, CEAR - Georgia State University
United States

Julian Hochscherf
University of Hohenheim
Germany

Kanchana Wickramasinghe
Research Economist, Institute of Policy Studies
Sri Lanka

Keynote
Michael Carter
Professor of Agricultural and Resource Economics, UC Davis
United States

Facilitator
Glenn Harrison
C.V. Starr Chair of Risk Management & Insurance Director, Center for the Economic Analysis of Risk (CEAR) - Georgia State University
United States

 

Distribution is a particularly important question for those looking to deliver insurance to low-income people. With low margins, insurers need to find low-cost channels that can reach clients in large numbers. These challenges mean that insurers need to think differently about microinsurance distribution. This session helped equip insurers with a good understanding of the wide range of distribution possibilities, and provide them with tools and knowledge needed to establish and manage a distribution strategy.  

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Agriculture insurance is a key tool in assisting farmers, herders, and governments to lessen the negative financial impact of adverse natural events and move out of poverty. However, despite its potential for providing rural households with benefits both on the protective and productive side, offering agriculture insurance in a sustainable way continues to be a challenge, with many pilot schemes unable to scale up. This seminar helped insurance practitioners and other players new to agriculture insurance to gain insights into farmers' needs and behaviour, and how these can be translated into quality products and relevant processes. The seminar also examined the requirements needed to make the insurance value chain efficient for scaling up, and look into emerging models and good practices in agriculture insurance.  

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Day 2 - 15 November 2016

Becoming a digital insurer
The ILO’s Impact Insurance Forum provided an interactive and open environment for discussing lessons learned and exchanging experiences on forefront issues confronting practitioners working in inclusive insurance. This year’s forum focused on the topic "Becoming a digital insurer”. It explored the various digital tools and technology that can be used to improve insurance solutions for emerging markets. It will focus on how to improve customer experience, automate business processes and use data better so that insurance providers can make the most of their investments to achieve high uptake and sustained customer use. The Forum also explored what insurance practitioners can do to start the digital journey and to ensure that customer risks are mitigated along the process.

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The role of mutuals, cooperatives and community-based organisations (MCCOs) in inclusive insurance markets
The half day Consultative Forum took place alongside the 12th International Microinsurance Conference and focused on the role of MCCOs in providing insurance access to low-income populations in the Asian Region and the related regulatory challenges and advances. The objective of the Consultative Forum is to bring about a dialogue between supervisors and the industry; such a dialogue is critical in fostering knowledge and sound policymaking in the field of inclusive insurance. 


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Welcome remarks
Dirk Pereira
President, Insurance Association of Sri Lanka
Sri Lanka

Thomas Loster
Chairman, Munich Re Foundation
Germany

Michael McCord
Chairman of the Board, Microinsurance Network
Luxembourg

Indrani Sugathadasa
Chairperson, Insurance Board
Sri Lanka

Keynote: Economic, technological and political / regulatory developments within the developing insurance markets
Rohan Sachdev

Global Emerging Markets Insurance Leader, Ernst & Young
India

Speech of the Chief Guest
Ravi Karunanayake
Finance Minister
Sri Lanka

Hosted by the Microinsurance Network


Camilo Casals
Business Development Advisor, RIMANSI
Philippines


Ashish Kumar Bhutani

Joint Secretary (Credit & Coop.), Ministry of Agriculture & Farmers Welfare
India

Quentin Gisserot
Project manager - emerging consumers, Axa
France

Chinthana Jayasekara
Head of Group Business Development/ Group Business Operations, Dialog
Sri Lanka

Firdaus Djaelani
CEO, Financial Service Authority
Indonesia

Facilitator
Craig Churchill

Head, ILO's Impact Insurance Facility
Switzerland

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Day 3 - 16 November 2016

Hosted by BMZ / InsuResilience
In 2015, the G7 - under German presidency - launched the InsuResilience Initiative that aims to reach an additional 400 million poor people with insurance coverage against the risks of climate change by 2020. Out of these 400 million, InsuResilience aims to reach 100 million poor beneficiaries through direct insurance schemes.

Arup Chatterjee
Principal Financial Sector Specialist, Asian Development Bank
Philippines
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Volker Hey
Senior Policy Officer, Federal Ministry for Economic Cooperation and Development (BMZ)
Germany
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Normunds Mizis
Regional Manager Euroasia, BlueOrchard
Switzerland
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Vipul Sekhsaria
Head – Insurance Initiatives, IFMR
India
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Dr P A Kiriwandeniya
Founder/Chairman, Sanasa Movement
Sri Lanka
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Sonu Agrawal
Founder and Managing Director, Weather Risk
India
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Facilitator
Ulrich Hess

Senior Advisor, GIZ
Germany
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Hosted by IASL

Results of the study
Jenny Nasr
Senior Development Coordinator, Microinsurance Network
Luxembourg
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Microinsurance mechanism to improve social inclusion in Sri Lanka
Dinesh Fernando

Lecturer, University of Sabaragamuwa
Sri Lanka

Chandula Abeywickrama
Chairman of the Board of Governors, Banking with the Poor Network
Sri Lanka

Samadani Kiriwandeniya
Chairperson, Sanasa Development Bank
Sri Lanka
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Facilitator
Dirk Pereira

President, Insurance Association of Sri Lanka
Sri Lanka

Aadhar enabled administration of health insurance program in Sikkim, India
Pompy Sridhar
Consultant, Manipal Group
India
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Livestock insurance challenges and the way out
Balachandran M K
Assistant Vice President, HDFC ERGO
India
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Harnessing the InsurTech hype for microinsurance
Tyler Tappendorf
General Manager: Country Operations, Inclusivity Solutions
South Africa
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Facilitator
Peter Wrede
Senior Insurance Specialist, World Bank Group
United States

Hosted by a2ii
More than a decade has passed since the first microinsurance regulations were introduced in India, the Philippines, Peru and Mexico (2005-2007) and important insights have been gained on what constitutes effective regulation and supervision. At the same time, supervisors have to react to a rapidly changing environment, with insurance being increasingly sold by new types of agents and as products being bundled with other financial and non-financial services. This has a severe impact on the supervisors’ ability to regulate and creates new frontiers in consumer protection.

Michael Andoh
Head of Supervision, National Insurance Commission
Ghana

Peter van den Broeke
Member of the Secretariat, IAIS
Switzerland
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Michael McCord
Chairman of the Board, Microinsurance Network
Luxembourg

Lorenzo Chan
President, Pioneer Life Inc.
Philippines
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Facilitator
Hannah Grant

Head of Secretariat, Access to Insurance Initiative (a2ii)
Switzerland
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Are low-income households ready for a financial planning culture?
Isabelle Delpeche

Director, Alternative Insurance Company
Haiti
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SiPINTAR - A case study of a hybrid product combining microinsurance and micro-investments as part of the national financial inclusion strategy
Jakub Nugraha

Division Head of Microinsurance, PT Asuransi Central Asia
Indonesia
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Tea industry value chain insurance

Saagar Khimasia
Business Solutions Manager, APA Insurance Ltd
Kenya
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Facilitator
Andrea Keenan
Senior Managing Director - Industry Relations, AM Best
United States 

Structural Claim Settlement Process, the key to earning the trust of policy holders/beneficiaries
Rehan Butt

Head of Business Development Asia, MicroEnsure
United Kingdom
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Increasing impact by overcoming fraud in microinsurance
Gilles Renouil
Director, Microinsurance, Women's World Banking
United States
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"For whom the bell tolls" - The current state of microinsurance - Learnings from Quantum Mechanics & the Periodic Table
Krishnan Venkatachalam
Head of Microinsurance, AIG - American Insurance Group
United States
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Facilitator
Michael McCord
President, Microinsurance Centre
United States

Area yield crop insurance, a key component for a sustainable agricultural development approach in Mali
Jonathan Boudreau
Project Manager, FADQDI
Canada
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Insurance as part of disaster risk reduction and response programme
Ayandev Saha

General Manager, K.M. Dastur Reinsurance Brokers Pvt. Ltd.
India
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Scaling up agriculture insurance in Zambia
Agrotosh Mookerjee

Consultant Actuary, Risk Shield Consultants
Zambia
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Floating homes to prevent losses
Prof. Elisabeth English

University of Waterloo
Canada
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Facilitator
Dirk Reinhard

Vice Chairman, Munich Re Foundation
Germany

Hosted by the International Actuarial Association (IAA)
It is well-known that actuarial skills are limited in most developing insurance markets. Furthermore, the lack of suitably qualified people with actuarial skills is frequently considered a barrier to the development of financially sound inclusive insurance markets. The International Actuarial Association, through its MI Working Group, has long recognized the need to develop actuarial capacity for inclusive insurance markets.


Building actuarial capacity for inclusive insurance markets
Nigel Bowman

Chair of the Microinsurance Working Group, International Actuarial Association
Canada
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Peter van den Broeke
Member of the Secretariat, IAIS
Switzerland
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Henry Yan
Chair of Microinsurance Working Group, Institute and Faculty of Actuaries
United Kingdom
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Facilitator
Denis Garand

President, Denis Garand and Assoc.
Canada

Hosted by ILO's Impact Insurance Facility
The session was designed to achieve an interactive session to help practitioners understand how they can increase the uptake and retention of their products and services by delivering value.

Geric Laude
President and CEO, Card Pioneer Microinsurance
Philippines
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Quentin Gisserot
Project manager - emerging consumers, Axa
France
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Facilitator
Aparna Dalal

Senior Research Officer, ILO
Hong Kong
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Hosted by IASL/IIS

Peter Book

Head of Agriculture / Business Development Asia Pacific, Allianz Re
Singapore
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Manjula de Silva
Chairman, National Insurance Trust Fund
Sri Lanka
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Max Bergmann
Managing Director of BIMA Sri Lanka, BIMA
Sri Lanka
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Facilitator
Sivam Subramaniam

Editor-in-Chief, Asia Insurance Review
Singapore

Day 4 - 17 November 2016

Innovative distribution models that increase outreach to emerging customers
Rehan Butt
Head of Business Development Asia, MicroEnsure
United Kingdom
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Mitigating the risk of mobile insurance products: The Ghana case study
Michael Andoh
Head of Supervision, National Insurance Commission
Ghana
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BIMA and the “Pacific Way”. Mapping the BIMA journey in PNG and beyond
Simon Schwall

Project Manager - Pacific, BIMA
Israel
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Facilitator 

Herman Smit
Engagement Manager, Cenfri
South Africa
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Hosted by the IFC / Global Index Insurance Facility (GIIF)


Farzana Chowdhury

Managing Director, Green Delta Insurance Company Limited
Bangladesh
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Bisma Subrata
Director, PT Reasuransi Maipark, Indonesia
Indonesia
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Indika Kiriwandeniya
General Manager, Sanasa Insurance Company
Sri Lanka
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Geric Laude
President and CEO, Card Pioneer Microinsurance
Philippines
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Facilitator
Vijay Kavalakonda

Sr. Financial Sector Specialist, World Bank Group
Indonesia

Hosted by GIZ
The project “Women in Inclusive Insurance Markets” is a collaboration of the GIZ Sector Projects “Global Initiative for Access to Insurance” and “Development of Integrated Systems of Social Protection”, the GIZ regional project "Regulatory Frameworks for Pro Poor Insurance (RFPI)" in Asia; the International Finance Corporation (IFC), Women’s World Banking, and the Access to Insurance Initiative (A2ii).

Susanne Ziegler
Advisor, GIZ
India

Gilles Renouil
Director, Microinsurance, Women's World Banking
United States
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Peter Wrede
Senior Insurance Specialist, World Bank Group
United States
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Tripti Sethi
CEO, Vimo Sewa
India
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Facilitator
Anke Green

Advisor, Access to Insurance Initiative
Germany
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The role of Social Health Insurance in protecting low income and vulnerable people and its place within the broader health financing environment

Michael Weilant
Principal and Consulting Actuary, Miliman
United States

Dr. Amal Harsha De Silva
Deputy Director General (Medical Services), Ministry of Health, Nutrition and Indigenous Medicine
Sri Lanka


Facilitator

Denis Garand

President, Denis Garand and Assoc.
Canada
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Common service center – rural financial mall in India
Balachandran M K
Assistant Vice President, HDFC ERGO
India
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Pawn shops, “Black belts”, wholesalers, and more: Pioneer’s lessons in innovative distribution
Lorenzo Chan
President, Pioneer Life Inc.
Philippines
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Retailers, brokers, funeral homes, churches, sports affinity groups and more: Hollard’s low-cost agency model
Pravin Kalpage

Head of direct, Hollard
South Africa
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Facilitator

Michael McCord
President, Microinsurance Centre
United States

Hosted by the World Bank Group
The session explored to what extent technology driven innovations that are increasingly seen to shape the future of insurance will also have an impact on microinsurance. Over the last 12 months, “InsTech” had been announced as the long overdue update of old-fashioned insurance businesses, and has attracted 1 bn USD investment in the first half of 2016. None of this attention relates to microinsurance, but the objectives of InsTech – to provide new products to new customers in ways that increase their satisfaction while reducing cost – are the same objectives as those of microinsurance. Hence, convergence will benefit both sides: innovations in microinsurance can lead to better service provision to clients in developed countries, and tech-based innovations in conventional insurance can translate into breakthroughs in microinsurance.

Tyler Tappendorf

General Manager: Country Operations, Inclusivity Solutions
South Africa
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Biju Jacob
Chief Architect and Entrepreneur, Droit Health
India
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Jan Martin Hunderi

CEO & Founder, DDFinance
Norway
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Facilitator
Peter Wrede

Senior Insurance Specialist, World Bank Group
United States
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Hosted by the Microinsurance Network
The microinsurance landscape studies give us for the first time a representative in depth view of the state of the microinsurance sector. This increasing insight allows microinsurance practitioners to position themselves in relation to their peers and to use this information to improve their own performance. The session discussed case studies of organisations that are champions in defined microinsurance performance areas.

Isabelle Delpeche
Director, Alternative Insurance Company
Haiti

Masood Safdar Gill
Director, UPAP NRSP
Pakistan

Gayathri Sakthirajan
Chief Executive - People Mutuals, Social Security Initiative of DHAN Foundation
India

Facilitator
Bert Opdebeeck

Microinsurance Programme Coordinator, BRS
Belgium
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Adverse selection in micro-health insurance markets: evidence from a randomized control trial in Pakistan
Andreas Landmann

Postdoctoral Research Fellow, Paris School of Economics and J-PAL
France
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Evaluating the welfare of index insurance
Jia Min Ng

CEAR Scholar, CEAR - Georgia State University
United States
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Facilitator
Glenn Harrison

C.V. Starr Chair of Risk Management & Insurance Director, Center for the Economic Analysis of Risk (CEAR) - Georgia State University
United States

Hosted by Cenfri
The WEF’s report on the future of financial services (2014) predicts that the insurance industry is the financial industry that will be most disrupted by technology. Disruptive technology has fundamentally changed other industries such as private transport (Uber) and accommodation (Airbnb), transforming them from provider-centric to consumer-centric operations. The session discussed if technology will do the same for insurance?


Kelvin Massingham
Regional Director, Hello Doctor (Sema Doc)
Kenya

Tang Loaec
P2P
China

Luc Noubissi
Senior Insurance Specialist, CIMA
Gabon

Facilitator
Doubell Chamberlain

Managing Director, Cenfri
South Africa
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Closing remarks

Jagath Alwis

Chairman of the Organizing Committee, Ceylinco Insurance
Sri Lanka

Damayanthi Fernando
Director General, Insurance Board of Sri Lanka
Sri Lanka

Michael McCord
Chairman of the Board, Microinsurance Network
Luxembourg

Welcome of the 13th International Microinsurance Conference

Eduardo Morón

President, Peruvian Association of Insurance Companies - APESEG
Peru

Facilitator
Dirk Reinhard

Vice Chairman, Munich Re Foundation
Germany 
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