International Conference on Inclusive Insurance 2025
Summary

By Renate Bleich and Rishi Raithatha*

Between 13 and 17 October 2025, around 400 participants from 47 countries attended the 21st International Conference on Inclusive Insurance (ICII) 2025 in Quito, Ecuador. This year’s event saw the return of the ICII to South America after last being held in 2017 in Peru. The ICII 2025 was organised by the Federación Ecuatoriana de Empresas de Seguros (FEDESEG), the Junta de Política y Regulación Financiera (JPRF), the Superintendencia de Compañías, Valores y Seguros, in cooperation with the Munich Re Foundation and the Microinsurance Network.

A sector at an inflection point

Against growing climate volatility and geopolitical uncertainty, this year’s opening session highlighted the need to make insurance relevant for all. Sariha Moya, Finance Minister of Ecuador, outlined Ecuador’s action agenda, focusing on regulation, suitable products and bringing insurance to people in need of protection. She reaffirmed that economic policy must reduce risks and translate financial inclusion into real protection. Juan Manuel Merchán, the President of FEDESEG, highlighted the role of insurance in reducing vulnerability and outlined Ecuador’s commitment to microinsurance, with new regulations launched in 2024. He called for collaboration between regulators and insurers to promote sustainable growth and social impact. This sentiment for inclusivity was supported by Luis Alberto Cabezas-Klaere from the Superintendency of Companies, Securities and Insurance, Ecuador: insurance should not be a privilege, but a right. He stressed solidarity and inclusion, urging the sector to extend coverage to those still excluded. For many communities in the region and beyond, protection remains elusive, stunting livelihoods and recovery from shocks.

Embedding insurance in Latin America’s future

Ecuador’s insurance ecosystem offers both challenges and inspiration: over 70% of the country’s citizens lack formal coverage. Yet, industry leaders outlined a pathway: embedding inclusive insurance with other products and services should be complemented with innovation and empathy to bridge the protection gap. Education, simple products and procedures, transparency, and public-private collaboration are key to reach vulnerable groups and advance inclusion. A successful example is the CampoSeguro Programme in Ecuador, offering agricultural insurance for small and medium-sized producers, promoted and subsidized by the Ministry of Agriculture. Since 2022, CampoSeguro has benefited 48,261 small and medium-sized producers with a subsidy of up to 60%, insuring 94,449 hectares of agricultural land.

The Landscape of Microinsurance in Latin America and the Caribbean (LATAC)

As is customary, the first session after the conference opening was on the Landscape of Microinsurance. The ICII 2025 saw the official launch of the Regional Report on Latin America and the Caribbean by the Microinsurance Network, presenting the latest insights on products, coverage, regulation, and distribution across the region. The report covers 11 countries, compiling data from 80 insurance companies that report 345 products. These products cover 37.3 million people, generating about USD 832 million in gross premiums. However, this represents only 7% of the total population across the 11 countries, highlighting the significant protection gap that remains due to fragmented distribution, unresolved regulatory barriers in some markets and inadequately tailored products. The potential market is estimated at 406 million people, with a total value of USD 16.9 billion.

Across Latin America and the Caribbean, the diversity of political and economic systems means insurance inclusion strategies must be tailored to each country’s context. Successful examples—such as Peru’s alternative distribution channels and Colombia’s innovation labs—show how localized approaches can drive progress. Collaboration with sectors like agriculture and housing helps identify vulnerable groups and design scalable, relevant products. Meanwhile, proportional regulatory models, including Uruguay’s flexible policies and Brazil’s simplified frameworks, are fostering innovation and expanding inclusive insurance across the region.

Technology, trust and the client at the centre

Digital tools were an important part of several discussions at the conference. The use of emerging technology remains an important driver for inclusive insurance to achieve scale and efficiency. Several examples shed light on this. Among them, Ecuador’s rollout of electronic pamphlets and China’s digital infrastructure for agricultural insurance were highlighted for reducing costs and boosting accessibility. Using existing platforms, such as WhatsApp, for distribution and frictionless payments are more than just technical upgrades: they are essential to reach underserved users.

Adopting technology is not enough. Meaningful transformation in the microinsurance sector should ensure that digital-first products are aligned with the culture target customers are used to. Alignment between stakeholders over how digital microinsurance should work is key: this is necessary to ensure a co-operative partnership to drive scale. Partnerships with sustainability at the core should be the norm. For this to happen, there needs to be a change in how product design is carried out, as well as in the mindsets of the partners involved. Inclusive insurance providers and their partners should “do new things together” and favour innovation over introspection.

While digital tools can help drive scale, established channels are still necessary for distribution. Brokers and microfinance institutions (MFIs) remain close to clients, understand their unique needs and offer products tailored for vulnerable populations. In Latin America, as in other regions, MFIs act as trusted bridges. They ensure accessibility and trust between insurers, and the underinsured. Strategic approaches are necessary for effective distribution: bundled or embedded and policies should be based on clear insurable interest and robust consumer protection. As exemplified by Inmedical in Ecuador, high-quality customer service should accompany microinsurance products.

Partnerships, policy and public-private synergy

Over the years, the ICII has served as a platform for organisations to ultimately partner with others. Success in inclusive insurance highly depends on productive partnerships. Several cases from Latin America were showcased. Co-creation between Banca de las Oportunidades and the insurance sector in Colombia, and Costa Rica’s push for inclusive dialogue among the industry were notable examples. In Latin America, as in other regions where inclusive insurance is growing, public sector enablement combined with private sector innovation can improve the chances of achieving real impact.

Governments have an important role to play too, from enacting policies to enforcing consumer protection rules, and ensuring an enabling environment. This is an important, foundational requirement: private sector innovation can only thrive if regulations encourage and permit this. In addition, inclusive insurance – particularly for agriculture – remains reliant on premium subsidies. Participants contracted India’s example, with robust sensitisation budgets and premium support at both the federal and state level, with Colombia’s approach in using insurance to lower credit interest rates.

Regulatory innovation and pathways forward

A recurring theme across the event was that regulation should continue to enable progress, not impede. The IAIS highlighted how parametric frameworks and flexible legislative interpretations in Argentina, Panama, Peru and Uruguay have led to the emergence of new product classes. Despite this, significant data gaps and “basis risk” remain hurdles – especially in agricultural insurance.

Climate resilience and holistic risk management

Several sessions considered the ongoing impact of climate change, as well as the growing in frequency and intensity in climate shocks and natural hazards. Morocco was pointed out as a blueprint for disaster risk financing. Its parametric-based Solidarity Fund against Catastrophic Events (FSEC) is a public-private financial risk instrument, which includes catastrophe risk insurance. In 2023, FSEC received a $275 million insurance payout after being triggered by a powerful earthquake.

Lessons from Colombia, Costa Rica, India and South Africa stressed the need for holistic risk management. Insurance should go beyond payouts: risk mitigation offers real value, as does community-level adaptation. A possible paradigm shift should position insurance as the final step in a risk management strategy, after mitigating all possible underlying risks. In South Africa, Lumkani bundles insurance with a loud fire alarm for slum dwellers, which is designed to limit the spread of a fire. Prevention is often more cost-effective than protection – this should be a sectoral priority.

Measuring impact and building evidence

Several speakers expressed the need to continue putting more effort in to substantiate the benefits of insurance. Impact measurement, financial education and rigorous evidence are necessary to expand market reach. These ingredients can also drive better product design to serve more and diverse communities. Beyond developing affordable and accessible products, a good customer experience can generate real impact. A product with efficient processes and for which claims are paid quickly can be beneficial – both for customers and inclusive insurance providers.

Box 1: How the ICII aims to catalyse change in Ecuador

At the end of the event, Ecuador’s inclusive insurance stakeholders took an important step forward in closing the protection gap. A high-level meeting brought together key players from the public and private sectors, international organisations and regulators. The outcome of this dialogue was five guiding principles, which define the next steps towards growing inclusive insurance in Ecuador:

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Closing reflections: Towards a more inclusive insurance future

With over 90 speakers, the event offered the inclusive insurance sector in Latin America to highlight its successes, while learning from other global experience. The event affirmed that inclusive insurance is more than a niche sector: it is a core enabler of resilience, equity and sustainable development.

*The authors would like to thank the Rapporteur Team of the ICII 2025!

Photo credit: Federación Ecuatoriana de Empresas de Seguros (FEDESEG)