Agenda
15th International Conference on Inclusive Insurance
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5 - 7 November 2019, Dhaka, Bangladesh
Day 1 - Pre-conference - 4 November 2019
17th Consultative Forum on Inclusive Insurance - Climate and disaster risk: building resilience, bridging the protection gap in Asia
Poor and vulnerable people in the developing world are affected most by natural disasters. They suffer disproportionately due to their higher vulnerability and exposure and lower ability to cope and recover. In 2019, our Consultative Forums explored how insurance providers, policymakers, insurance regulators and supervisors can collaborate to reduce the protection gap and help to build resilience in the face of climate risk and natural disasters. The 17th Consultative Forum provided a platform for dialogue between these stakeholders, as well as the opportunity to meet with and learn from colleagues and experts involved in climate change from Asia and other regions.
Pre-conference session: Climate Risk Insurance - Asia and the pacific fosters inclusive prosperity amidst uncertainties
This Learning Session on Climate Risk Insurance (CRI) presented the various programs and initiatives by the public and private insurance sectors that aim to solve the insurance-related dilemmas impelled by climate change. We immersed ourselves in the discussion on how each global, regional, and national insurance players can strengthen their roles to participate in achieving the aspiration of closing the protection gap, starting with the G7 Climate Risk Insurance Initiative’s target of 400 million of the most vulnerable covered by insurance.
CEAR 2019 Pre-Conference on Academic Research: From buying greenhouse insurance to selling greenhouse insurance
This pre-conference reviewed insights from CGE models for characterizing the climate change problem as well as designing policies to mitigate it, with special attention to the role of insurance. On Monday afternoon the focus was on reviewing the last 30 years of developments in computable general equilibrium (CGE) models for the descriptive characterization of climate change, and on Tuesday morning the focus turned to discussing the ways in which CGE models have been used, and could be used, to normatively evaluate policies seeking to mitigate the effects of climate change. There was a considerable time for public discussion and questions.
Day 2 - 5 November 2019
Pre-conference session: ILO's Impact Insurance Forum 2019 - Insurance for women: Opportunities for insurers
The 2019 edition of the Impact Insurance Forum was jointly organized by the ILO’s Impact Insurance Facility and the International Finance Corporation (IFC) and focussed on the topic “Insurance for women: Opportunities for insurers”. Globally, the socioeconomic status of women and their power to make decisions and influence household spending is increasing. Women now tend to earn more and to have better control of their assets, which significantly impacts their ability to help their families and communities and to contribute to economic growth. Yet, women’s ability to mitigate risks remains low, and can even be worsened by the impacts of climate change. How can the insurance industry play a role in addressing the financial protection and risk mitigation needs of women? The Forum presented the business case for why insurers should address the women’s market, how the risks women face differ from those of other segments and share the most effective strategies for engaging with and selling insurance to women above and beyond traditional distribution channels.
CEAR 2019 Pre-Conference on Academic Research cont.
For details see agenda 4 November 2019
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Opening
Sheikh Kabir Hossain
President, BIA
Bangladesh
Prof. Rubina Hamid
First Vice President, BIA
Bangladesh
Doubell Chamberlain
Chairman of the Board, Microinsurance Network
Luxembourg
Thomas Loster
Chairman, Munich Re Foundation
Germany
Shafiqur Rahman Patwary
Chairman, IRDA
Bangladesh
Asadul Islam
Senior Secretary, Financial Institutions Division
Bangladesh
Welcome note
Mustafa Kamal
Finance Minister of Bangladesh
Plenary 1 - Making inclusive insurance work for the most vulnerable
Keynote
Dr. Atiur Rahman
Professor of the Department of Development Studies, University of Dhaka
Bangladesh
Astrid Zwick
Head of InsuResilience Secretariat, InsuResilience GlobalPartnership
Germany
Lea Müller
Head of Consulting, CelsiusPro
Switzerland
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Ashok Shah
Group CEO, Apollo Investments
Kenya
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Facilitator
Thomas Loster
Chairman, Munich Re Foundation
Germany
Day 3 - 6 November 2019
Plenary 2 - The challenge of reaching the bottom of the pyramid: distribution
Inclusive insurance is reaching an increasing number of low-income communities. But these numbers pale in comparison against the potential of billions of people who could benefit from insurance cover. Distribution remains one of the key challenges to reach the masses. In this session, we brought together senior leaders of inclusive insurance champions. Together they serve millions of customers in over a dozen countries. We explored commonalities, differences, challenges and recommendations.
Lorenzo Chan
CEO, Pioneer Insurance
Philippines
Richard Leftley
CEO, MicroEnsure
United Kingdom
Mark Robertson
Head of strategy and analytics, Hollard Life
South Africa
Facilitator
Bert Opdebeeck
Founder, Microinsurance Master
Belgium
Parallel session 1 - Understanding the role of the different stakeholders
Hosted by the BIA
Insurance in Bangladesh is provided through various channels under different jurisdictions. This session aimed at getting a better understanding of the role of different stakeholders and exploring opportunities for cooperation between the diverse players.
Prof. Rubina Hamid
Chairman, Sun Life Insurance
Bangladesh
Farzanah Chowdhury
Managing Director & CEO, Green Delta Insurance
Bangladesh
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Shameran Abed
Senior Director, Microfinance, BRAC
Bangladesh
Dr. Mosharraf Hossain
Member, IDRA
Bangladesh
Asadul Islam
Senior Secretary, Financial Institutions Division
Bangladesh
Facilitator
Michael J. McCord
Managing Director, MicroInsurance Centre at Milliman
United States
Parallel session 2 - Developing insurance markets for SMEs
Not only are SMEs a significantly underserved target market by insurers, but in most developing markets the risks faced by and insurance needs of this economically vital group are barely understood. Apart from a handful of exceptions, insurers brand ‘shrunken’ corporate insurance products as SME insurance or offer no SME-specific products at all. How can insurers, InsurTechs, distributors, governments, donors etc. act to better understand and serve SMEs with insurance that effectively meets their needs?
Kristian Mangold
Public sector business developer, AXA
France
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Jeremy Gray
Senior Engagement Manager, Cenfri
South Africa
Sara Jane Ahmed
V20 Finance Advisor, Office of the Advisor and Representative - Climate Vulnerable Forum and V20
Philippines
Facilitator
Gregor Sahler
Advisor, GIZ
Germany
Parallel session 3 - Make change happen – Learn & Act session
The session focused on why leaders need to implement a systematic change process to be able to better serve low-income households. The session was designed as a Learn and Act workshop with a presentation on the change management framework, case studies and a couple of exercises that participants can do as a group or individually.
Facilitator
Craig Churchill
Team Leader, ILO's Impact Insurance Facility
Switzerland
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Facilitator
Thomas Wiechers
Assistant Director Insurance, FSD Africa
Kenya
Parallel session 4 - Scaling up Climate Risk Insurance: Gender-inclusiveness as an opportunity
Women are at the forefront of climate change, facing disproportionately high risks to their health, education, food security and livelihoods. At the same time, women are disproportionately excluded from formal financial systems. Therefore, there is an urgent need to focus on gender dimensions of climate risk insurance. In this session, we seeked to deep-dive into gender sensitive approaches to climate risk insurance and seeked to identify solutions and concrete actions for greater gender-inclusiveness in climate risk insurance.
Hannah Grant
Head of Secretariat, A2ii
Germany
Christina George
Gender Advisor, African Risk Capacity
Italy
Vener Abellera
President/CEO, CARD MRI Insurance Agency
Philippines
Facilitator
Katherine Miles
Consultant, InsuResilience GlobalPartnership
United Kingdom
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Parallel session 5 - Creating awareness for micro-health insurance
Hosted by BIA
Pranav Prashad
Senior Technical Officer, ILO's Impact Insurance Facility
Switzerland
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Andrew Smith
Co-Founder and Chief Commercial Officer, Telenor Health
Bangladesh
Prof. Shibli Rubayet
Chairman, Shadharon Bima Corporation
Bangladesh
Khali Ahmed
ED, IDRA
Bangladesh
Facilitator
Sultan-ul-Abedine Molla
Managing Director, Academy of Learning
Bangladesh
Parallel session 6 - Developing weather index insurance markets
Hosted by the IFC
The session focused on a number of aspects regarding the development of the first ever Weather Index Insurance in Bangladesh. Previous domestic experiences of agri/disaster insurance including public and private sector initiatives and challenges of developing this type of insurance in Bangladesh were discussed. Furthermore, the unavailability of archived weather and crop production data as well as the role of subsidies and regulatory aspects of agri-insurance were important topics of this session.
Md. Shameem Hassan Bhuiyan
Weather Data Scientist, Independent Consultant
Bangladesh
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Abdul Momen
Head of SME Banking, BRAC Bank
Bangladesh
Md. Masum
Chairman, Supreme Seeds Company
Bangladesh
Farzanah Chowdhury
Managing Director & CEO, Green Delta Insurance
Bangladesh
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Vijaysekar Kalavakonda
Senior Financial Sector Specialist, IFC
United States
Facilitator
Prerna Saxena
Operations Officer, IFC
Bangladesh
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Parallel session 7 - Agriculture
Agriculture microinsurance as the initiator of integrated risk management to cope with climate risks issues for sustainable farming – Lessons learnt from Indonesia
Jakub Nugraha
Division Head, PT Asuransi Central Asia
Indonesia
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Scaling participatory approaches for index insurance
Daniel Osgood
Lead Financial Instruments Sector Team, Columbia University
United States
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Facilitator
Vice Chairman, Munich Re Foundation
Germany
Parallel session 8 - Evolution of insurance distribution models
Hosted by ILO's Impact Insurance Facility and FSDA
The nature of sales and the identity and role of the “sales agent” is changing with the proliferation of digital tools, the design of integrated/bundled products and the entry of new players. In this panel, we looked at approaches that organizations have taken to improve how they recruit, train, and monitor their sales agents, at how insurers may set-up or tap into agent networks that are being used by financial institutions/mobile operators, and at the digital solutions available for agents and clients. The panel explored how the sales model has evolved from agents to digital, group, bundled and how insurers can best manage these channels/partnerships to ensure sales are executed efficiently and responsibly. It further discussed what the characteristics of a successful sales agent are, how providers can set up an agent network and how to offer “assisted” sales models.
Saurabh Sharma
General Manager Microinsurance, Britam
Kenya
Richard Leftley
CEO, MicroEnsure
United Kingdom
Facilitator
Thomas Wiechers
Assistant Director Insurance, FSD Africa
Kenya
Plenary 3 - The role of policy, regulation and supervision in enabling climate risk solutions
Hosted by A2iiThe topic of climate risk insurance and the role that insurance supervisors can play in bridging the protection gap is a key focus of the Access to Insurance Initiative (A2ii) in 2019. Over the course of the year, A2ii and its partners brought together policymakers, supervisors and the industry to explore their roles and responsibilities in reducing the protection gap in climate risk insurance and identify urgent steps they need to take. The plenary session focussed on the role of insurance supervisors and policymakers in ensuring that low income consumers and SMEs are more resilient to natural catastrophes. It summarised the main outcomes from three dialogue events in Latin America, Africa and Asia and further research done by A2ii on the topic of climate risk insurance, highlighting global lessons for policymakers and supervisors that derive from the regional discussions.
Teresa Pelanda
Advisor, A2ii
Germany
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Kristian Mangold
Public sector business developer, AXA
France
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Yegnapriya Bharath
Chief General Manager, IRDA
India
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Facilitator
Andrea Camargo
Technical Expert, A2ii
United Kingdom
Day 4 - 7 November 2019
Parallel session 9 - Post disaster recovery - what is the role of insurance?
Hosted by the Microinsurance Network
In the wake of catastrophic events, insurance payouts can make a significant difference to survivors in accessing the material and psychosocial resources needed to rebuild their lives and get back on their feet. In this session we looked at the needs of survivors, including coping with trauma, and discussed how the inclusive insurance industry can play a role in providing access to services for their clients.
Lorenzo Chan
CEO, Pioneer Insurance
Philippines
Denis Garand
President, Denis Garand and Associates
Canada
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Isabelle Delpeche
Micro Insurance Director, Alternative Insurance Company (AIC)
Haiti
Farzanah Chowdhury
Managing Director & CEO, Green Delta Insurance
Bangladesh
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Facilitator
Katharine Pulvermacher
Managing Director, Microinsurance Network
Luxembourg
Parallel session 10 - Tech, blockchain, microinsurance, and actuaries - a potent combination, or a squeezing out?
Hosted by Microinsurance Centre at Milliman
In overcoming the various challenges faced by low-income people, an increasing number of innovations and technologies have emerged in the arena of inclusive insurance. Moreover, there is a growing number of reference reports that highlight the evolving intersections of the actuarial profession with technological innovation. As a result, the Society of Actuaries (SOA) commissioned the MicroInsurance Centre at Milliman to develop a literature review on emerging technologies that interact with the actuarial profession within the space of microinsurance. Drawing from the literature review, this session provided concrete examples of key technologies being applied in the microinsurance space. It engaged the panelists in the debate and spark participants’ interest in creating a vision for how inclusive insurance and its associated technologies might impact the actuarial industry in the future.
Annette Houtekamer-van Dam
Co-founder and Product Lead, IBISA
Luxembourg
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Paul Mesarcik
Director, Lumkani
South Africa
David Ding
Head of Insurance Channels, Smart Thinking Consulting
China
Facilitator
Queenie Chow
Microinsurance Specialist, Asia-Pacific region, MicroInsurance Centre at Milliman
Australia
Parallel session 11 - Integrating macro, meso and microinsurance schemes
Hosted by MCII
The session aimed at presenting disaster risk financing frameworks focusing on integrating micro insurance into meso and macro level schemes in the Caribbean and Pacific. Experts shared their knowledge in developing new ways of applying insurance to complement disaster risk management and climate change adaptation efforts. The session covered the findings and lessons learned from the Climate Risk Adaptation and Insurance in the Caribbean (CRAIC) project and the Pacific Regional Climate Risk Adaptation and Insurance (PRCRAI) scoping study.
Tara James
Senior Regional Coordinator, MCII
Germany
(attended via Skype)
Krishnan Narasimhan
Deputy Program Manager, United Nations Capital Development Fund
Fiji
Pranav Prashad
Senior Technical Officer, ILO's Impact Insurance Facility
Switzerland
Facilitator
Jennifer Cissé
Insurance Manager, Munich Climate Insurance Initiative
Germany
Parallel session 12 - Yield model based insurance - the new paradigm for crop insurance in developing countries
Hosted by Munich Re
Area yield insurance is one of the most promising approaches for covering smallholder farmers. The implementation of area yield crop insurance in developing countries, however, is limited by the availability of reliable official crop yield data on a regional level. Therefore, new approaches are necessary to make area yield insurance a viable option. Munich Re’s agricultural business unit entered into a partnership with the Potsdam Institute for Climate Impact Research (PIK), which has special expertise in evaluating and developing crop growth models, and the GAF AG, a leading remote sensing company with special focus on agricultural applications. The session discussed how to develop alternative methods for crop yield estimations using crop growth models and remote sensing technology and how to utilize these methods structuring new crop insurance products. Case studies for Bangladesh were integrated.
Felicitas Röhrig
Researcher, Potsdam Institute for Climate Impact Research (PIK)
Germany
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Dr. Axel Relin
Unit Head, GAF AG
Germany
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Facilitator
Joachim Herbold
Senior Underwriter, Munich Re
Germany
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Parallel session 13 - How can insurance build society's capacity to develop?
Hosted by InsuResilience, Cenfri and the Microinsurance Network
Through the destruction that they leave in their wake, climate change and natural disasters undermine progress made towards development goals. In this session, we explored the role that insurance plays in development generally, before diving into concrete examples of how innovative programmes working with municipalities in South Africa and Bangladesh have helped to build the resilience of vulnerable populations.
Jan Kellet
Special Advisor, UNDP
Switzerland
Augusto Hidalgo
Head of Capital, Science and Policy, Southeast Asia, Willis Towers Watson
Philippines
Dr. Saleemul Huq
Director, ICCCAD
Bangladesh
Facilitator
Doubell Chamberlain
Managing Director, Cenfri
South Africa
Parallel session 14 - Potential innovations in health insurance
The power of combining mHealth and insurance products for undeserved customers in Bangladesh
Israt Mustafa
Head of Products, Milvik
Bangladesh
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New inclusive insurance products or partnerships in the fields of health or hospital cash
Richard Leftley
CEO, MicroEnsure
United Kingdom
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Policy brief of health finance scheme for readymade garment workers in Bangladesh: A case analysis
Jamal Uddin
Inclusive Business Advisor, SVN Netherlands Development Organization
Bangladesh
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Facilitator
Denis Garand
President, Denis Garand and Associates
Canada
Parallel session 15 - New approaches for insurance outreach to agricultural households
Hosted by ILO's Impact Insurance Facility
Awareness, access and trust on insurance products in agricultural settings remains low. In order to overcome this challenge, different approaches are being adopted to reach the targeted beneficiaries and ease their enrolment to the programme. As a lot of these customers are usually remote and also impacted by local traditions and cultural issues, local mechanisms are evolving that work well in rural scenarios. Using varied examples from different geographical locations, the session strived to highlight the role of integrating the awareness and enrolment process in a scenario that is comfortable to the customers, making insurance more inclusive. The panel showcased models that help to “translate” the insurance process into an understandable one for the farmers.
Syed Moinuddin Ahmed
Additional Managing Director & Company Secretary, Green Delta Insurance
Bangladesh
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Devilal Vyas
Director, People's Education and Development Organization
India
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Sarfraz Shah
Project Manager, APA Insurance
Kenya
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Facilitator
Pranav Prashad
Senior Technical Officer, ILO's Impact Insurance Facility
Switzerland
Parallel session 16 - Measuring the impact of insurance: Challenges in data collection
Hosted by the Microinsurance Network
In this session we drew upon the data collected to take a bird’s eye view at the state of inclusive insurance around the world. Experts discussed what data can tell us about the current state on inclusive insurance as well as the barriers and opportunities that lay ahead. The session summarized the current barriers to strategic and efficient data collection and what measures can be put in place to ensure the right data is being collected.
Katharine Pulvermacher
Managing Director, Microinsurance Network
Luxembourg
Mariah Mateo Sarpong
Knowledge Management Specialist, Microinsurance Centre at Milliman
United States
Queenie Chow
Microinsurance Specialist, Asia-Pacific region, MicroInsurance Centre at Milliman
Australia
Facilitator
Katharine McKee
Member of the Board, Microinsurance Network
United States
Plenary 4 - Making innovation more sustainable
Hosted by InsuResilience and GIIF
How can technology be a multiplier for scalable climate risk microinsurance solutions? This session explored the successes, the challenges and the enabling conditions for successful deployment of technology in the climate risk insurance space. Technology can help in dealing with the challenges faced in this space and bring about significant transformation including improved efficiency, increased speed of service delivery, reduced transaction cost and a more affordable product pricing. In addition, the session aimed at a better understanding of different technology solutions available, which could play a key role in the scale up of insurance coverage.
Rishi Raithatha
Insights Manager - AgriTech program, GSMA - Mobile for Development
United Kingdom
Dr. Jochen Ramcke
Senior Project Manager, GIZ
Germany
Doubell Chamberlain
Managing Director, Cenfri
South Africa
Vijaysekar Kalavakonda
Senior Financial Sector Specialist, IFC
United States
Facilitator
Richard Leftley
CEO, MicroEnsure
United Kingdom
Plenary 5 - Scaling up climate risk insurance : A pathway forward - closing of the conference
Katharine Pulvermacher
Managing Director, Microinsurance Network
Luxembourg
Orville Johnson
Executive Director, Insurance Association of Jamaica
Jamaica
Astrid Zwick
Head of InsuResilience Secretariat, InsuResilience GlobalPartnership
Germany
Sheikh Kabir Hossain
President, BIA
Bangladesh
Facilitator
Dirk Reinhard
Vice Chairman, Munich Re Foundation
Germany