International Conference on Inclusive Insurance 2021
25 - 29 October 2021
Please note that this is a preliminary agenda and subject to change.
Time zone: CEST / UTC+2 / Berlin/Paris/Luxembourg time
Day 1 - 25 October 2021
Scaping the landscape of inclusive insurance
During this session, the results of the 2021 Landscape Study, covering 31 countries will be launched. The study is conducted by the Microinsurance Network with strong support from its landscape best practice group as well as insurance supervisors and associations in participating countries. This session will also focus on voices from the field and announce new partnerships intended to accelerate reaching scale through multi-year country programmes.
Knowledge Manager, Microinsurance Network, Luxembourg
"Presenting the findings"
Chairman, Milliman, USA
Special Advisor UNDP Corporate Lead - Insurance & Risk Finance, UNDP, Switzerland
Executive Director, Microinsurance Network, Luxembourg
Failure and success go hand in hand. Testing new microinsurance solutions come with failure, which should not be feared, but embraced as learning opportunities that can lead to improvements and, ultimately, product breakthroughs. In this session, panellists will share their enrolment growth graphs and detail how learning from failures led to breakthroughs and successes in enrolments and renewals.
Chief Corporate Services Officer, Softlogic Life, Sri Lanka
CEO Green Delta Insurance Company, Bangladesh
CEO, Radiant Yacu, Rwanda
Head of Non-Life Retail, Pioneer Insurance, Philippines
Founder, Microinsurance Master, Belgium
The velvet glove of the government is an essential component to expand the reach of inclusive insurance solutions. Exploring the lessons learned thus far from different geographies, the session will take a deeper dive to examine the various aspects of the Governments‘ efforts to develop and scale inclusive insurance solutions and create value across stakeholders. This includes a range of steps and activities from initial assessment studies to programme development, implementation and monitoring. The overall panel presentations will help the audience appreciate the work for gap identification, assessments and the steps the governments can take for developing inclusive insurance markets in collaboration with the private sector.
Member of Parliament, Uganda
Inspection Officer - Non Life, Insurance Regulatory Authority, Uganda
Michael Bryan Newball
Program Officer, Banca de las Oportunidades, Colombia
Nataly Galán Pérez
Leader of financial inclusion and innovation, Fasecolda, Colombia
National Programme Co-ordinator, UNDP, India
Malay Kumar Poddar
Chairman-cum-Managing Director, Agriculture Insurance Co., India
Senior Technical Officer, ILO, Switzerland
Women play a crucial role for the economic development in emerging economie. But products tailored to meet their specific needs are hardly available. This session will discuss opportunities and barriers for providing insurance that creates value for women.
Core member of the Gender Business Group’s Women's Insurance Program, IFC, United States
Day 2 -26 October 2021
Climate and pandemic risks
This session will give an overview of agricultural insurance in a post-pandemic era and discuss two cases from India and Mozambique.
Senior Advisor, ISF Advisors, United States
"Agricultural Insurance: A global stocktake"
Chenthil Kumar Chellan Leelabai
Project Manager, Tamil Nadu coastal sustainable livelihood society (PTSLP), India
"Design of community managed hybrid insurance programme for the small scale fishers: PTSLP Fishing Asset Risk Mutual Society (PFARMS)".
Agriculture Index Insurance Specialist, eLEAF, Netherlands
"Bundling index insurance with certified seeds: the success story in Mozambique"
Vice Chairman, Munich Re Foundation, Germany
11:00 - 12:30 - Session 6 / The common stake in index insurance certification: How do quality standards help you?
The current lack of consistent quality control makes investment in agricultural insurance a high risk, high reward endeavour. This plenary session will examine the rational for implementing an independent quality certification process for index insurance. The session will focus on the “Common Stake” argument highlighting why the various stakeholder groups involved in funding, implementing, or evaluating index insurance programmes might benefit from quality index insurance certification (QUIIC). Representatives from international donor organizations, government, insurance regulators, and the private insurance sector will candidly discuss how they interpret, and could apply, this QUIIC certification solution in their own contexts.
Inspection Officer, Insurance Regulatory Authority, Uganda
Founder of Takaful Insurance of Africa Limited, Kenya
Crops Insurance officer, Area Yield Index Insurance Program, Kenya
Jennifer Cissé (TBC)
Senior Research Manager, Munich Climate Insurance Initiative, Germany
Michael Carter (TBC)
Director, Feed the Future Innovation Lab for Markets, Risk and Resilience, UC Davis, United States
14:00 - 15:30 - Session 7 / Will insurance be more inclusive in a post-pandemic world? Supervisory and policy perspectives
The Pandemic is posing a threat to financial inclusion efforts globally. Lockdowns and social distancing have resulted in an economic crisis that presents a major risk of reversing the financial inclusion gains. Yet in spite of the adverse circumstances, the pandemic has presented some opportunities. In particular, it has raised awareness of protection gaps and the resilience that insurance builds as a risk management tool. It has also accelerated trends such as digitalisation and highlighted the growing need for public-private partnerships. During the session, the work of the IAIS Financial Inclusion Forum (FIF) focusing on COVID-19 will be built upon by the contributions of other stakeholders. It will be an opportunity to demonstrate some of the robust responses needed to counter and sustain momentum during these adverse circumstances and ensure that risk protection through insurance will be more inclusive in the post-pandemic world.
Tomás Soley Pérez
Superintendent at Superintendencia General de Seguros, Costa Rica and Chair of the IAIS Financial Inclusion Forum, Costa Rica
Head of Financial Consumer Protection, OECD, France
Representative of an insurance association
Advisor, Access to Insurance Initiative, Germany
16:00 - 17:30 - Session 8 / Risk layering approaches to better manage climate and disaster risks in Latin America and the Caribbean (LAC)
This session will explore a range of integrated climate risk finance interventions developed by different stakeholders in Latin America and the Caribbean (LAC) to protect directly or indirectly the most vulnerable and food insecure populations against extreme weather events and disasters. During this session, the World Food Programme (WFP), the Caribbean Catastrophe Risk Insurance Facility (CCRIF SPC) and the International Federation of Red Cross and Red Crescent Societies (IFRC) will present their different approaches to promote resilience in the region.
Programme and Policy Officer, WFP, Guatemala
CEO, CCRIF, Barbados
International Delegate, Preparedness, Anticipation and Forecast Based Financing, IFRC, Germany
Risk Financing Specialist, WFP, UK
Day 3 - 27 October 2021
The challenge of reaching the client
Insurance education has the power to support individuals in making informed decisions about how to integrate insurance into their household and livelihood risk management strategies, potentially leading to higher uptake and usage of this tool. In practice, however, many insurance education programmes are not achieving this goal of influencing behaviour and numerous are the challenges faced by those who adventure in this field. This session aims to highlight the experience of stakeholders who have been innovating in the insurance education space: how have they dealt with the challenges and achieved impact in a cost-effective manner? What lessons have they learned?
Safety Insurance Brokers, Ghana
"The role of the insurance awareness coordinators group (ACG) in scaled-up market measures in Ghana: 2015-2020"
Director, Hollard Seguros Moçambique, Mozambique
"Give the people what they want" - inclusive risk awareness education informed by indigenous knowledge resources"
Knowledge and Capacity Building Coordinator, ILO Social Finance Program, Switzerland
Getting distribution right is the key to unlocking scale in micro insurance and in this session we will focus on how to leverage technology to get scale. With an introduction to the key trends from market leading think-tank CENFRI we will then hear from our panellists using examples from Argentina, India and the Philippines.
Engagement Manager, Cenfri, South Africa
"Innovation in product design, digital insurance distribution and customer engagement key to reaching underserved segments of the market"
Executive President, Rio Uruguay Seguros, Argentina
"Democratizing Access to Insurance"
Ghay Lyne Mapano
Operations Manager, Cebuana Lhuillier Insurance Brokers, Philippines
"Expanding Access to Insurance through Digital Platforms"
Balachandran M K
Head - Rural and Micro Insurance, SBI General Insurance, India
"Affordable Health Insurance via WhatsApp chat"
Executive Vice President International, Microinsurance Company, UK
16:00 - 17:30 - Session 11 / 9:00 - 10:30 Kingston time (UTC - 5) / Inclusive Insurance - Jamaican perspective - Opening
18:00 - 19:30 - Session 12 / 11:00 - 12:30 Kingston time (UTC -5) / Inclusive Insurance - Jamaican perspective - Climate risk and agriculture
21:00 - 22:30 - Session 13 / 14:00 - 15:30 Kingston time (UTC -5) / Inclusive insurance - Jamaican perspective - Distribution and partnerships
Day 4 - 28 October 2021
Digitization facilitating inclusive insurance
9:00 - 10:30 - Session 15 / Leveraging mobile and digital solutions for inclusive health insurance in low and middle-income countries
Ensuring health insurance coverage for all members of society is a viable way to achieve Universal Health Coverage (UHC) in Low and Middle Income Countries (LMICs), yet financing health insurance in this context requires innovative approaches. The rise of mobile technology in Africa offers the prospect to transform health insurance by increasing coverage, building transparency, and reducing costs. It has facilitated the development of mobile health payment platforms which enable millions of people to access health insurance. The session will feature examples how mobile technology and digital solutions are increasing health insurance enrolment and improving access to quality healthcare. Panellists will also discuss current challenges, and the opportunities for scaling digital health tools to improve financing and delivery of care in LMICs.
Chief Executive Officer, National Health Insurance Authority, Ghana
Ellen Van de Poel
Health Financing Lead, Global Financing Facility
CEO, Kwara State Health Insurance Agency, Nigeria
Venture Leader, Connected Primary Care Solutions, Philips, Netherlands
Senior Health Specialist, World Bank in Nigeria
Director Advocacy and Partnerships (The PharmAccess Group), Ghana
Director, Emerging Consumers, Britam, Kenya
"Britam & M-tiba partnership for savings linked digital health insurance"
Head of VAS, consumer insights and training, Axa Emerging Customers, France
"Digital health for Emerging Customers"
Senior Finance Adviser, GIZ, Philippines
"Telemedicine: an alternative mode of healthcare delivery during pandemic"
President, DGA, Canada
14:00 - 15:30 - Session 17 / The value of human touch in the wake of digital distribution - Insights from Brazil, Indonesia, and Ghana
As internet and technology access is constantly increasing worldwide, digital distribution channels, such as platforms or mobile insurance, can be key to make insurance more inclusive. These channels have the immense potential to increase outreach to rural, low-income, and hard-to-reach clients and allow closing the protection gap by overcoming geographic or societal constraints, reducing operational costs and enabling affordable premiums. Nevertheless, insurance distributed solely via digital channels also faces various challenges. The session aims at discussing under what circumstances and to which extent digital distribution needs to be supported by “human touch” engagements to be inclusive and sustainable. Moreover, it seeks to find out which role innovative partnerships can play.
Senior Policy Officer, German Federal Ministry for Economic Cooperation and Development (BMZ), Germany
Deputy CEO, BIMA, UK
Executive Director, ALM Seguros, Brazil
Head of Health Business Development, Allianz Life, Indonesia
VP of Marketing, Halodoc, Indonesia
Head of Unit Risk Finance & Insurance, GIZ, Germany
Insurtech solutions have the potential to address many of the challenges facing insurance providers as they try to cater to this market segment. This session will discuss different perspectives from a range of insurtechs about how they have applied technology across the insurance value chain to enhance products aimed at the emerging customer and improve the overall customer experience. This panel will bring together a diverse set of insurtech providers – from the innovation arm of traditional insurers to distributors and technology providers - who have tried to address challenges related to access, affordability, and value across different product lines, including health and agricultural insurance, using technology solutions.
Manager (Platforms & Acquisitions), Allianz X GmbH, Germany
Founder, docTHERs, Pakistan
Chief inclusive Officer, Etherisc, Netherlands
Venture Parter / Advisor, UK
Technical Specialist, ILO, Switzerland
Day 5 - 29 October 2021
Solutions for the future
This session is part of the InsuResilience Global Partnership Annual Forum
Innovation can create opportunities, enhance efficiencies, increase competition, drive scale, and improve the reach and value of financial products and services to consumers. However, innovation is often not fully accommodated within current regulatory frameworks. Regulators need to update their approach and strike the balance between prudential soundness, consumer protection and insurance market development. This session will focus on how insurance supervisors can go, and have gone, about choosing and implementing a fit-for-purpose and fit-for-context combination of tools to regulate for responsible innovation. This session will also consider the implications and role for private sector providers to effectively work with insurance supervisors to pilot and launch new innovations.
Hui Lin Chiew
Key Performance Indicator (KPI) reporting project lead, A2ii, Germany
IAA Microinsurance Working Group, co-developer of the IAA-IAIS product risk assessment tool and independent actuarial consultant, independent, South Africa
Representative from an insurance regulatory authority
Research Associate, Cenfri, South Africa
The past two years have been dominated by the pandemic. Millions of people have fallen back into poverty because they were not economically secure. At the same time, the pandemic has accelerated digitization which opens up new opportunities. Yet billions of people, as well as micro, small, and medium enterprises (MSMEs), remain without adequate risk management. The session summarizes the most important results of the conference and dares to look ahead to the topics of the next 12-24 months. We will discuss why insurance and risk management is important for economic development and in particular for MSMEs of which many are run by women that still have no access to affordable insurance solutions. In addition the session will discuss why insurance penetration is still low in many regions and what governments and supervisors as well as insurers and donors can and will do to change this.
Former Member of the Board at World Bank, United States
Chairman of the Board of the Microinsurance Network / CEO, Pioneer, Philippines
FCII, CDIF, Secretary General, Insurance Federation of Egypt , Egypt
Insurance Specialist, UNDP, Turkey
Vice Chair, Munich Re Foundation, Germany